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What you meant by Payment through Paytm Services?
It refers to the facility for payment of Gold loans without registration for E Services using the mobile wallet service offered by Paytm.
What processes or procedures need to be followed for making Payment through Paytm?
Customer has to follow these steps for making payments through Paytm services:
a. Click the Payment Through Paytm link
b. Enter the 16 digit pledge number of the customer
c. Log in to Paytm
d. Select any of the following options:
a. Full settlement amount payment
b. Full interest amount payment
c. Part Interest/Principal Payment
e. After selection, customer can make payments through the options available as displayed by the system
Which are the other options available for payment?
The customer can remit amount through the following other options:
a. Debit Card
b. Net Banking
Are there any charges for making online payment through Paytm?
Customer will have to bear his Pay tm’s service charge, if any, for online payments. Presently it is 1.5% of amount plus service tax or Rs.200 plus service tax whichever is less.
Is Paytm Wallet allowed for making online payments through Paytm?
No. Paytm Wallet is not allowed for online payments under OGL.
Can friends/ relatives make payments on behalf of the customer through Paytm?
Yes, friends /relatives having a Paytm account can make payments on behalf of the customer.
These FAQ's are subjected to change(statutory and internally) as and when same becomes applicable