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Paytm FAQ

  • What you meant by Payment through Paytm Services?

    It refers to the facility for payment of Gold loans without registration for E Services using the mobile wallet service offered by Paytm.

  • What processes or procedures need to be followed for making Payment through Paytm?

    Customer has to follow these steps for making payments through Paytm services:
    a. Click the Payment Through Paytm link
    b. Enter the 16 digit pledge number of the customer
    c. Log in to Paytm
    d. Select any of the following options:
       a. Full settlement amount payment
       b. Full interest amount payment
       c. Part Interest/Principal Payment
    e. After selection, customer can make payments through the options available as displayed by the system

  • Which are the other options available for payment?

    The customer can remit amount through the following other options:
    a. Debit Card
    b. Net Banking

  • Are there any charges for making online payment through Paytm?

    Customer will have to bear his Pay tm’s service charge, if any, for online payments. Presently it is 1.5% of amount plus service tax or Rs.200 plus service tax whichever is less.

  • Is Paytm Wallet allowed for making online payments through Paytm?

    No. Paytm Wallet is not allowed for online payments under OGL.

  • Can friends/ relatives make payments on behalf of the customer through Paytm?

    Yes, friends /relatives having a Paytm account can make payments on behalf of the customer.

These FAQ's are subjected to change(statutory and internally) as and when same becomes applicable