Paytm FAQ

• What you meant by Payment through Paytm Services?

  It refers to the facility for payment of Gold loans without registration for E Services using the mobile wallet service offered by Paytm.

• What processes or procedures need to be followed for making Payment through Paytm?

  Customer has to follow these steps for making payments through Paytm services:
  a. Click the Payment Through Paytm link
  b. Enter the 16 digit pledge number of the customer
  c. Log in to Paytm
  d. Select any of the following options:
     a. Full settlement amount payment
     b. Full interest amount payment
     c. Part Interest/Principal Payment
  e. After selection, customer can make payments through the options available as displayed by the system

• Which are the other options available for payment?

  The customer can remit amount through the following other options:
  a. Debit Card
  b. Net Banking
  c. UPI
  d. Paytm Wallet

• Are there any charges for making online payment through Paytm?

  Paytm	Service Charges
  Debit Cards	Below Rs 2000= Zero Charge Equal to or Above Rs 2000 =Rs 18+GST
  Net Banking	Rs 8/-+GST per transaction
  UPI	Rs 10/-+GST per transaction
  Wallet	1.25%+GST

• Can friends/ relatives make payments on behalf of the customer through Paytm?

  Yes, friends /relatives having a Paytm account can make payments on behalf of the customer.

These FAQ's are subjected to change(statutory and internally) as and when same becomes applicable