Digital Lending
Digital Lending Applications (DLAs) - Manappuram OGL App, Digital personal loan App.
Manappuram OGL App
The Manappuram Online Gold Loan (OGL) application allows customers to obtain a gold loan at any time and from any location using the value of gold already pledged at a branch. With the help of this user-friendly mobile app, customers can conveniently pay interest, view their gold loan account statement, and find the closest Manappuram Finance branch. Further information about the Online Gold Loan: https://www.manappuram.com/gold-loan/online-gold-loan.html.
Digital personal loan App
Use the Manappuram Finance Limited’s Personal loan App and MA Money, loans App to get instant personal loans starting from ₹5,000 up to ₹2,00,000 in just a few minutes! Our Annual Interest rates (APR) vary from 12% to 36%* & you can choose from a wide range of flexible EMI repayment plans starting from 3 months & going up to 60 Months More details :
Privacy policy – https://www.manappuram.com/public/uploads/editor-images/files/MAFIL-ISMS-POL-Data%20Privacy-final.pdf
Sachet portal – https://sachet.rbi.org.in/
Third Parties Data Sharing -Attachment
Grievance redressal mechanism:
Customers who wish to provide feedback or send in their complaint may use the following channels between 8:30 am and 5:30 pm, on Monday to Saturday (except on national holidays).
Internal Machinery to handle the customer complaints
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Call our Customer Service Helpline on 1800 420 22 33 (Toll free) (24*7).
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Email us at: [email protected]
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Compliant Register portal:https://www.manappuram.com/others/feedback.html
In case the complaint is not resolved within the given time or if he/she is not satisfied with the solution provided by CRM, the customer can approach the Nodal Grievance redressal Officer for Digital Lending
Mr. Saroja Kumar Panda
0487 3050238
[email protected]
