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Paytm FAQ

What you meant by Payment through Paytm Services?

It refers to the facility for payment of Gold loans without registration for E Services using the mobile wallet service offered by Paytm.

What processes or procedures need to be followed for making Payment through Paytm?

Customer has to follow these steps for making payments through Paytm services:
a. Click the Payment Through Paytm link
b. Enter the 16 digit pledge number of the customer
c. Log in to Paytm
d. Select any of the following options:
   a. Full settlement amount payment
   b. Full interest amount payment
   c. Part Interest/Principal Payment
e. After selection, customer can make payments through the options available as displayed by the system

Which are the other options available for payment?

The customer can remit amount through the following other options:
a. Debit Card
b. Net Banking
c. UPI
d. Paytm Wallet

Are there any charges for making online payment through Paytm?

PaytmService Charges
Debit CardsBelow Rs 2000= Zero Charge
Equal to or Above Rs 2000 =Rs 18+GST
Net BankingRs 8/-+GST per transaction
UPIRs 10/-+GST per transaction

Can friends/ relatives make payments on behalf of the customer through Paytm?

Yes, friends /relatives having a Paytm account can make payments on behalf of the customer.

These FAQ's are subjected to change(statutory and internally) as and when same becomes applicable